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Obligatory Explanations & Policies

TRACKING YOUR ORDER

Once your order ships we will email you a shipping confirmation so that you may track your items. If you have trouble locating your tracking number, please email peggy@optionsgiftco.com.

SHIPPING & DELIVERY

We know you are excited to receive your beautiful items but please allow up to 7 business days for your items to ship with standard shipping. For the personal shopper feature, we ask that you allow up to 2 weeks for your items to ship. 

All orders are shipped via UPS, FedEx or USPS with shipping costs being calculated by the weight of the item(s) purchased, the method of shipping chosen at checkout, and the destination address. Unfortunately, we cannot ship to PO boxes.

RETURNS

Unfortunately, Options Gift Co. items are not eligible for return due to their uniqueness.

CANCELLING AN ORDER

All order cancelations must be in writing and emailed to peggy@optionsgiftco.com. Orders that have already entered into the shipping process are not able to be canceled.

DAMAGED ITEMS

If you receive an item that is damaged or defective, notify Options Gift Co. within 24hrs of receiving the item with photos of the damage. Please also take pictures of damaged outer packaging as pictures will be needed to file a claim with the shipping carrier.

PERSONAL SHOPPER POLICY

When using the personal shopper feature, Options Gift Co. carefully selects items based on the information you've given in the form submission. You will have 48 hours to review the gift prior to shipment. Customer feedback will be taken into consideration, but because of the nature of this feature and timelines that need met, Options Gift Co. cannot guarantee any changes upon request.

SALES TAX

Sales tax of 6% is added to all items shipped to a Pennsylvania address.

COPYRIGHT

All content included on this site, including, but not limited to, text, graphics, logos, button icons, and images are the property of Options Gift Co. and is protected by United States and international copyright laws. Unauthorized reproduction and/or use of said items are strictly prohibited.

CONTACT US

For questions or concerns, please use the Contact Us form here.

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